Reach our Richmond dispatch desk
Contact Us for Portable Toilet Rental in Richmond
Richmond dispatch is answered 8 AM to 6 PM weekdays for porta potty or restroom trailer quotes. Call straight through for the fastest path, or fill the online form and we’ll reply same-day if submitted before noon. We cover the metro and surrounding communities.
Phone, Email, Office Hours
Response moves fastest by phone. Call (804) 977-1658 and the dispatcher picks up the line. Email feeds the same queue, so you still reach us direct either way.
You can browse all portable toilet rental services on the home page before you dial. Our inventory includes Standard Porta Potty Rental, ADA-Compliant Portable Toilet, foot pump hand-washing stations with grey water containment, and Luxury Restroom Trailer options to help the dispatcher prepare your weekly servicing route.
- Phone
- (804) 977-1658
- Address
- 9500 Burge Ave
Richmond, VA 23237 - Office Hours
- Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call - Service Area
- Richmond metro and surrounding Richmond
Online Quote Form Response Time
Call us by 11 a.m. for same-day pricing, or expect a quote within one business hour.
We process weekday requests within two hours and usually need the site type, whether ADA restrooms are required, and the exact number of units. If your Richmond drop has a tight turnaround, we’ll bump it to the top of the schedule at no extra cost.
Most Richmond callers want to review portable toilet rental rates before booking. We walk through the weekly and monthly ranges and any ADA upcharge or delivery surcharge for your address before any deposit is taken.
When the schedule slips:
Emergency Dispatch After-Hours Support
Emergency calls route straight to our dispatcher after hours—no menu trees, no voicemail. We keep at least one operator on call every night to handle storm response, event surges, or jobsite emergencies across Richmond and the surrounding counties.
24/7 Phone Coverage
A live dispatcher answers calls on nights and weekends with no menu tree.
Same-Day Service Calls
When a waste tank overflows or a tipped unit occurs, our vacuum truck dispatches within hours.
Storm & Event Surge
We roll weekend tipping and post-storm rapid replacements, with surge units staged and ready for unexpected attendance jumps.
Permitting Help
We can pull after-hours permitting—last-minute special-event permits, ROW agreements, or county sanitation sign-off—to keep your units on schedule.
Our how-it-works page walks through the portable toilet rental process from the initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval. After confirming your order, we visit your Richmond site to assess placement before the truck arrives. Weekly servicing keeps units clean between pump out visits, with routine maintenance on the schedule we agree to during the delivery handoff. understand the portable toilet rental process.
Where We Deliver
We cover the Richmond metro and all surrounding suburbs and townships within a same-day delivery radius. Delivery beyond that radius is quoted on request.
- Downtown Richmond
- Surrounding metro neighborhoods
- North Richmond corridor
- South Richmond corridor
- Richmond unincorporated
- Outlying suburbs
- Event venues citywide
- Construction zones
Before You Call
+ What information should I have ready when I call?
Have your street address, exact date and start time, and expected user count ready. Specify any ADA turning radius needs and ground type so we select crane sling or ground-stake anchors. Note event type so we assign the right skid-mounted base. Provide those details and we quote a rate, lock the delivery window, and email confirmation.
+ How quickly can a unit get to my site?
Units ordered before noon can usually arrive the same day across Richmond and Henrico. For Goochland, Hanover, or Chesterfield out past the beltway, we schedule next-day drop-off. Restroom trailers require an extra day in advance to set and level the deck.
+ Do you take credit cards over the phone?
yes — we take credit cards over the phone and ACH, and established trade accounts can use net-30 invoicing. the dispatcher emails a written confirmation before the truck rolls.
+ What if I need help understanding which unit fits my job?
When you call, the dispatcher will walk through the basics: how many people need the unit each day, how many weeks you need it, whether anyone requires ADA access, and whether the placement is on paved, gravel, or grass. With that picture in hand we quote a weekly or monthly rate, lock in the delivery window, and email a written confirmation before the truck rolls. If your site is on a tight job schedule, we move it to the front of the routing queue at no extra charge.
Ready to Book Your Richmond Delivery
Call (804) 977-1658 now and we’ll place your units before the next delivery run leaves the yard.